Pet Store- Retail and Online North Shore
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This store is one of only a handful of independent retailers nationwide specializing in the sale of pets, accessories for pets and pet food. The business was established in 1991 and has been operating in the same shopping centre since 1993. They are renowned for the efficient and family-friendly service provided to their customers.Staff are experienced and can provide quality advice on all questions about pets and related questions.
The business also includes an efficient website, with an on-line shopping trolley, catering to customers all over Australia. The unique range of pet products is carefully selected and offers a comprehensive variety of brands and products for pet lovers and enthusiasts, all under one roof.
There are agreements in place with a large Buying Group with whom they deal as well as all the other smaller suppliers - fantastic relationships endure over the many years of doing business. Solid performance over the past few years in spite of the retail industry being generally flat over this period. Financial statements and tax returns available to support the figures quoted. Experienced and well-trained staff renowned for excellent knowledge and support, making shopping an exceptional experience for clients.
The user-friendly website has modern e-commerce facilities provides support and goodwill to the business but this can be enhanced with new marketing activities to drive online growth.